Support

Questions, problems or ideas? Write to khalilkhalil@outlook.de.

Common questions

How do I get Pro back on a new phone?

Open Pro in the app and tap Restore, signed in with the Apple ID or Google account you bought it with.

How do I cancel my subscription?

On iPhone: Settings → your name → Subscriptions → ExpoFilm. On Android: Google Play → your profile → Payments & subscriptions → Subscriptions → ExpoFilm. Deleting the app doesn't cancel it.

Where are my photos?

In your phone's photo library: Photos on iPhone, your gallery or Google Photos on Android.

The viewfinder stays black

ExpoFilm needs access to the camera. On iPhone: Settings → ExpoFilm → Camera. On Android: Settings → Apps → ExpoFilm → Permissions.

How do I get a refund?

Purchases go through Apple and Google, so they handle refunds: Apple, Google Play.